Just as useful as the best orator, writing has a place in history because of it's power to bring about change from the smallest of decisions to the direction of an entire civilization.
As responsible bloggers, we are charged to voice our own opinions, participate in the conversation of change, and ultimately bring communities together. This togetherness puts businesses, governments, and authority figures on edge because now we the people are connected and our voice is surely to be heard.
Take a look over at Bloggin-Ads for an article on how blogging has affected the customer service industry. In "Blog Writing For Change," I just touch the tip of the iceberg on the influence social media, and their corresponding networks, have on customer service across the board.
Share your thoughts over there and lets converse!
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